Books

The definitive book on Riva is Business Process Management: A Rigorous Approach (ISBN 1-902505-60-3). It’s an in-depth and very readable practical guide to working with business processes, covering process definition, diagnosis and design, and the bridge to process support systems. Click on the thumbnail on the right for details and to order as a BCS member.

In his chapter ‘Five Fables and Their Lessons’ in In Search of BPM Excellence, Martyn Ould leads us in a provocative expose to uncover the true breadth and depth of this thing we call business process management. The perspectives presented in this chapter are sure to trigger some new insights in BPM, while bringing to light considerations of successful BPM that are often neglected. Click on the thumbnail on the right for details and ordering.